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Reporting Complaint to Insurance Regulators:

You may also send your complaint to Insurance Regulator:

For Emirates of Abu Dhabi (Health Authority Abu Dhabi): Send email to  contact@abudhabi.ae

For Emirates of Dubai(Dubai Health Authority): Visit http://ipromes.eclaimlink.ae

For any other complaints (Insurance Authority): Visit https://smartservices.ia.gov.ae

Contact Details

Office Hours :

  • Monday - Friday 8:00 AM - 1:00 PM & 2:00 PM - 5:00 PM

Address :

  • Dubai:
  • P.O. BOX- 111032,
    Office 203, 2nd floor,
    Al Garhoud Business Center, Al Garhoud

  • Abu Dhabi:
  • P.O. Box No. 26551,
    Office no. 102,1st Floor, Dhafir Tower,
    Fatima Bint Mubarak Street
    Electra – Najda Intersection